Sing Harmonies for iOS

November 2023: The App is available again at the App Store

Apple didn't auto-renew our developer membership this year so the app wasn't showing in the App Store in October. If you were having difficulties with installations and song downloads this is probably why. We are all paid up and it's available again. Our apologies!

Restoring Already Purchased Songs iOS:

If a purchased song is not appearing in your library or if you are unable to restore your song purchases after updating to the newest versions of the app please do this:

1] Restart your device.
2] In the Song Store tap 'Restore Purchase' in the upper right of the screen.


You should receive a message saying "Restore purchase complete", then your songs will need to download--this can take awhile. If this doesn't work try this instead:


3] Tap the price icon next to the song you purchased. You should receive a message stating that you’ve already purchased this song and asking if you want to download it again. If you get that message tap Yes. Then the song should download.


If your problem continues please write us and include the device and iOS you're using.

No Sound Sing Harmonies iOS

Please update to Sing Harmonies 3.8. We learned from user feedback that when using a much earlier version of the app users couldn't hear sound through their device speakers if the device was in silent mode. Later updates fixed that problem. When you update the app you'll need to restore any IAP songs you've already purchased to your library. Read above for how to do that.

July 2017: "One Love" is back in the Song Store. if you purchased it previously tap "restore purchases" in the Song Store to download it for free. You can also tap ".99" next to "One Love", you should then receive a message stating "You have already purchased this song, do you want to download it again for free?" Tap "yes" and the song will download. If you receive a different message or are unable to restore it please contact us.

March 2017: The 3.1 update is a complete rebuild of the app that fixes problems some users were having with not being able to see songs in the Song Store, or not being able to restore already purchased songs. If you are having either of these problems please make sure that you have updated to 3.1. The update optimizes the app for iOS 10, but the app should still work with iOS 7 and later. The app is optimized for iPhone 7 and also works with iPad and iPod Touch. It may not work with iPhone 4 or earlier, or other older devices.

Sing Harmonies for Android

October 2021: New update available for the Android Version

We've heard from four users who were unable to play downloaded songs. This update is to fix this issue. If after updating you still experience problems please contact us and tell us your device model.

Restoring Already Purchased Songs Android:

If a purchased song is not appearing in your library or if you are unable to restore your song purchases after updating to the newest versions of the app please do this:

1] Restart your device.
2] In the Song Store tap 'Download' next to the song title.


You should receive a message saying "Restore purchase complete", then your songs will need to download--this can take awhile. If your problem continues please write us and include the device and iOS you're using.October 2021:

We've heard from four Android users who were unable to play downloaded songs. We're currently working on an update to fix this issue.

Crashes

New Android devices appear frequently, and the Android version of the app works well on some, but not all of them. If the app doesn't work on your device it may crash or freeze--if so please get a refund from Google Play. It would help us immensely if you would also contact us with send the name and OS of your device--then we can exclude that model from future sales, and have our tech team look at that device when we update. Thanks so much for your assistance as we try to improve the Android version of the app.

Stutter-start Issue

On some devices when you tap "play" the song will play for one second, stop, then start again and play normally. After that the song should play normally. This stutter-start may also happen when you switch to another song. Sorry, there is no fix for this.

IAP downloading problems

If you purchase an IAP song and it won’t play please download it again by tapping the price icon in the Song Store. When the system tells you you’ve already downloaded the song and asks if you want to download it again tap “yes”. You won’t be charged for additional downloads of already purchased IAP songs. Please contact us if you still experience difficulty.

If you're having any other problem with the app please write us and tell us the device and operating system you’re using.